As anyone involved in the world of facilities management knows, this is not a static industry. As corporate strategies change, consumer preferences evolve and everyone’s expectations grow, the modern facilities manager needs to adapt as well.
One of the more recent trends is the growing importance, if not outright requirement, to systematically capture and store data from an FM program into a modern FM software system. Only by knowing what’s happening across a range of locations (e.g. stores, restaurants, buildings, facilities) can anyone truly gain transparency and understand performance of all the elements involved in maintaining operations and brand standards.